Returns Made Simple
We understand that not every purchase will be the perfect fit.
If you are not satisfied with an eligible product, you may request a return within the applicable return timeframe.
Products submitted for return should generally be unused, undamaged, and accompanied by their original packaging and included components.
Before Returning an Item
Please make sure the product meets the applicable return conditions before sending it back.
Some items may be excluded from returns because of their condition, type, customization, hygiene requirements, final-sale status, or applicable legal restrictions.
Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or contains the wrong item, please notify us as soon as reasonably possible.
We may ask for photographs, order information, or other details to help determine the appropriate resolution.
Depending on the circumstances, an eligible claim may result in a replacement, refund, or other solution.
Refunds
Returned items are reviewed after they are received.
If the return is approved, the applicable refund will generally be issued to the payment method originally used for the purchase.
The amount of time required for a refund to appear may depend on your bank, card issuer, or payment provider.
Return Shipping
For standard returns that are not related to a product defect or fulfillment error, the customer may be responsible for return shipping costs.
Original shipping charges may also be non-refundable.
Exchanges
When inventory permits, an eligible product may be exchanged for another item.
If the requested replacement is unavailable, another resolution may be provided.
Final Sale Products
Products clearly identified as final sale or non-returnable are generally excluded from the standard return process unless applicable law requires otherwise.
Policy Updates
We may revise this Return & Refund Policy periodically. Changes will be published on this page and may apply to purchases made after the updated policy becomes effective.